Terms and Conditions

Welcome to Tech Genie London! These Terms and Conditions govern your use of our website (www.techgenielondon.com) and the purchase of products from our online store. By accessing or using our website, you agree to comply with these terms. If you do not agree, please do not use our website.

1. General Information

  • Company Name: Tech Genie London Limited
  • Address: 84 Town Square, Basildon SS14 1BJ, UK
  • Contact: 07459432557 / 01268 285762
  • Email: techgenielondonlimited@gmail.com

2. Use of the Website

  • You must be at least 18 years old to use this website.
  • You agree not to use our website for any illegal or unauthorized purposes.
  • We reserve the right to modify, suspend, or discontinue any part of the website at any time.

3. Product Information & Pricing

  • We strive to provide accurate descriptions and prices of products; however, errors may occur.
  • Prices and availability are subject to change without prior notice.
  • Tech Genie London reserves the right to refuse or cancel orders in case of incorrect pricing.

4. Orders & Payments

  • Orders are subject to acceptance and availability.
  • We accept payments via secure payment gateways.
  • Once an order is placed, you will receive an order confirmation email.
  • We reserve the right to cancel orders suspected of fraud or unauthorized transactions.

5. Shipping & Delivery

  • We offer shipping within the UK and selected international destinations.
  • Delivery times may vary based on location and courier services.
  • Tech Genie London is not responsible for delays caused by external factors such as customs or courier issues.

6. Returns & Refunds

  • Customers may return items within 14 days of receipt if they meet our return criteria.
  • Returned products must be in their original condition with all packaging intact.
  • Refunds will be processed within [Insert time] upon receiving the returned item.
  • We do not accept returns for digital products or software downloads.

7. Warranty & Liability

  • Some products may come with manufacturer warranties; please check product details.
  • Tech Genie London is not responsible for damages caused by improper use or unauthorized repairs.
  • We shall not be liable for indirect or consequential damages resulting from the use of our products.

8. Privacy & Data Protection

  • Your personal information is processed in accordance with our Privacy Policy.
  • We do not share customer data with third parties except for order processing and legal compliance.

9. Intellectual Property

  • All content, trademarks, logos, and images on this website are the property of Tech Genie London.
  • Unauthorized use or reproduction of website content is strictly prohibited.

10. Governing Law

  • These terms are governed by and construed in accordance with UK laws.
  • Any disputes arising from these terms shall be subject to the jurisdiction of UK courts.

11. Changes to Terms & Conditions

  • We reserve the right to update these Terms and Conditions at any time.
  • Any changes will be posted on our website, and continued use of the website constitutes acceptance of the updated terms.

If you have any questions regarding these Terms and Conditions, please contact us at techgenielondonlimited@gmail.com